SportSweeper.com (“Site”) is owned and operated by The F.O.D. Control Corporation (“TFCC,” “we,” “us,” or “our”), located at 548 Forest Center Plaza, Garland, TX 75042. This Privacy Policy describes how we collect, use, and protect information when you visit the Site or purchase products from us.
1. Information We Collect
Information you provide voluntarily:
- Orders and purchases: Name, email address, phone number, billing address, shipping address, and payment information when you place an order through our WooCommerce store. Payment card details are processed securely by Authorize.Net and are never stored on our servers.
- Quote requests: Name, email, phone, organization, and facility details when you use our quote builder.
- Contact forms: Name, email, and any information you include in correspondence sent through the Site.
- Account registration: Email address and password if you create a customer account.
Information collected automatically:
- Usage data: Pages visited, time spent on pages, referring URLs, browser type, device type, and operating system.
- Cookies and similar technologies: We use cookies for site functionality, analytics, and cart/session management. See Section 5 below.
- IP addresses: Collected automatically by our web servers and analytics tools.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and payment processing
- To generate and deliver quote documents you request
- To communicate with you about your orders, quotes, or inquiries
- To analyze site usage and improve our content, products, and user experience
- To comply with legal and tax obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers: Third parties that help us operate the Site and fulfill orders, including web hosting (WP Engine), payment processing (Authorize.Net), shipping carriers, and analytics (Google Analytics).
- Legal requirements: We may disclose information when required by law, court order, or to protect our rights or the safety of others.
4. Payment Security
All payment transactions are processed through Authorize.Net, a PCI DSS-compliant payment gateway. Your credit card information is encrypted during transmission and is never stored on our servers. For Authorize.Net’s security practices, visit authorize.net/about-us/security.
5. Cookies
This Site uses cookies and similar tracking technologies for:
- Essential cookies: Required for site functionality, including shopping cart, checkout session management, and security.
- Analytics cookies: Google Analytics helps us understand how visitors use the Site. Google’s privacy policy is available at policies.google.com/privacy.
Most browsers allow you to control cookies through their settings. Disabling cookies may affect site functionality, including the ability to add items to your cart or complete checkout.
6. Data Retention
We retain order records and customer account information as required for tax, legal, and warranty purposes. Usage data and analytics are retained in accordance with our service providers’ standard retention policies. You may request deletion of your personal data by contacting us at the address below.
7. Children’s Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@sportsweeper.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page. We encourage you to review this page periodically.
10. European Privacy Rights (GDPR)
If you are located in the European Union, European Economic Area, or United Kingdom, the following additional provisions apply to you under the General Data Protection Regulation (GDPR) and applicable national implementing laws.
Lawful Basis for Processing: Where you interact with our website chatbot and voluntarily provide personal information (such as your name, email address, organization, or quote details), we process that information on the basis of your freely given, specific, and informed consent. Before submitting any personal information through the chatbot, you will be presented with a clear checkbox confirming your consent to our collection and processing of that data.
Withdrawal of Consent: You may withdraw your consent at any time by contacting us at info@sportsweeper.com. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Your Rights Under GDPR: If you are an EU/EEA/UK resident, you have the following rights with respect to your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data (“right to be forgotten”). Upon a valid request, we will delete your data from our systems and instruct our service providers to do the same, except where retention is required by applicable law.
- Right to Restriction: You may request that we restrict processing of your data in certain circumstances.
- Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to processing of your personal data in certain circumstances.
To exercise any of these rights, contact us at info@sportsweeper.com. We will respond to all verifiable requests within 30 days at no charge.
International Transfers: Your personal data may be transferred to and processed in the United States. By providing your consent via the chatbot, you acknowledge this transfer.
Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority (e.g., your EU member state data protection authority or the ICO in the UK).
11. Contact
For questions about this Privacy Policy, contact:
The F.O.D. Control Corporation
548 Forest Center Plaza
Garland, TX 75042
info@sportsweeper.com
1-800-425-8363